If you are experiencing problems with the VHPN, it is quite likely that one or more of your Internet Explorer Options may have been set incorrectly. Please try these troubleshooting tips. If you are still experiencing problems, please Contact Us for further assistance Note on PopUp Blockers and the VHPN In order to use the VHPN application and our Troubleshooting guide you will have to disable your pop-up blocker for both http://www.vhpn.com and http://www.comp-solutions.ca. You should NOT disable your Pop-Up Blocker for all sites as content on other sites may be malicious. When I log in my user authentication appears to be successful, but I can not gain access to the VHPN Some windows are not opening properly Some drop-down lists are not selecting properly Patient Health information is appearing incorrectly or outdated on the screen I can't see everything that I should be able to on the screen I am unable to generate patient reports My clinic letterhead appears fuzzy when I generate patient reports The VHPN is running slowly